Our Software as a Service (SaaS) Privacy Policy

Introduction

Solartrack Systems Limited hosts and supports software services "the services" on behalf of its clients. Solartrack Systems Limited serves as a Data Processor for the clients who use the services, and does not own the information that is submitted via the services. Information that is submitted via the services will be subject to our client's privacy policies. The following information describes how we handle the information for our clients who are owners of the data. This policy only refers to the transfer of Personal Information received through the services.

Because Solartrack Systems Ltd operates a hosted system it operates as a data processor for its clients. Clients of Solartrack Systems act as data controllers when using the services. Individual users of the services may interact directly with the clients of Solartrack Systems rather than with Solartrack Systems. It is the client's responsibility to ensure that the data the client collects can be legally collected in the country of origin

Data Use

Solartrack Systems will use Personal Information only in ways compatible with the purpose for which it was collected or authorised by our clients.

Security

Solartrack Systems is committed to ensuring the security of the Personal Information that it processes. To prevent unauthorised access or disclosure, maintain data accuracy, Solartrack Systems has adopted appropriate physical, electronic, and managerial procedures to safeguard and secure the Personal Information we process. Solartrack Systems strives to protect the privacy of the Personal Information it processes, and inadvertent disclosure is unlikely. In the event of such an inadvertent disclosure, Solartrack Systems will take all commercially reasonable steps to limit and remedy the disclosure. However, Solartrack Systems cannot guarantee that unauthorised third parties will never be able to defeat those procedures or use Personal Information for improper purposes.

Access/Correction

When Solartrack Systems collects Personal Information, it does so on behalf of their clients. Any enquiries relating to the use of personal information should be directed to contact the company to which the data was provided.

Cookie Policy

Cookie Use

Solartrack Systems uses cookies when providing the services.

What is a cookie?

A cookie is a small file placed on your computer's hard drive. It enables the services to identify your computer as you view different pages.

Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.

How we use cookies

We may use cookies to:

Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

Controlling cookies

You can use your web browser's cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies.

However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.

Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.

Controlling information about you

We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to.

Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998.